Privacy Policy
Effective Date: March 1, 2024
Welcome to So Shiny Janitorial, a division of Matheu Industries LLC, committed to professional cleaning services with reliable results. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal data under our operation.
Information Collection:
We collect information in two main categories:
Device Information: Automatically collected data about your device, such as web browser, IP address, time zone, and cookies when you visit our site.
Personal Data: The information you provide us, which may include your name, address, email, phone number, and payment details, necessary for registration, service fulfillment, and transactions.
Use of Personal Data
Your personal data is utilized to:
Deliver and improve our services.
Process transactions, communicate service details, and respond to inquiries.
Conduct marketing and promotional efforts with your consent.
Improve website functionality and user experience.
Ensure website security and prevent fraudulent activities.
SMS and Email Marketing
By providing your phone number and email, you explicitly consent to receive SMS and email communications from So Shiny Janitorial for:
Marketing purposes, including service updates, promotions, and special offers.
Customer service purposes, to enhance your service experience through direct communication regarding service inquiries and support. You may withdraw your consent and opt out of receiving such communications at any time by emailing info@soshinyjanitorial.com with "Opt-out" as the subject.
Your Rights
Access and Correction: You have the right to access and correct your personal data.
Erasure: You may request the deletion of your data, subject to certain conditions.
Restrict Processing: You can ask us to restrict the processing of your data.
Data Portability: You have the right to receive your data in a portable format.
Objection: You can object to the processing of your data, especially for marketing purposes.
Automated Decision-Making: You have rights concerning automated decision-making, including profiling. European residents have additional rights under GDPR to manage their personal data actively.
Data Transfer
Personal data may be transferred and processed outside of Europe, including Canada and the United States, ensuring adequate data protection measures are in place.
Children’s Privacy
Our services do not target and are not intended for individuals under the age of 13. We do not knowingly collect data from children.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and for legal or regulatory reasons.
Security
We are committed to protecting your data through reasonable technical and organizational measures, acknowledging that no internet-based system is 100% secure.
Legal Disclosure
We may disclose your information if required by law or if necessary to protect our rights and safety or the safety of others.
Changes to This Policy
We reserve the right to update this policy. Significant changes will be communicated through our website or directly to you via email.
Contact Us
For any questions or concerns regarding this policy or your personal data, please contact us at info@soshinyjanitorial.com.